how can I add third party drip texting service in solarwinds ITSM software to automate task?

I am currently exploring ways to improve automation in solarwinds ITSM software, and I am particularly interested in incorporating a third-party drip texting service to streamline tasks. Can anyone share insights or step-by-step guidance on how to seamlessly integrate third-party drip texting functionality into solarwinds ITSM?