We're always looking for feedback to make our software better. One of the best ways to let us know how to make the SolarWinds solutions better is by submitting and voting for feature requests. It only takes a few minutes, and you'll be joining with the power of community in making your voice heard.
Dashboards provide snapshots of data across SolarWinds Service Desk. This can be beneficial for technicians to shape their to-do list, or for managers to understand and share performance metrics with stakeholders.
The SolarWinds Service Desk Employee Portal is a one-stop shop for employee service needs. Employees can reach out to the IT team by submitting a ticket or via chat, access contact information they need during office hours, and search for existing solutions to any problem at hand 24/7.
SolarWinds Service Desk and Dameware Remote Everywhere are our powerful, affordable, and scalable ITSM solutions designed to integrate to help IT pros streamline support from incident to resolution. By combining the power of Service Desk and Dameware Remote Everywhere, IT teams can streamline support, helping improve Mean Time to Resolution (MTTR), minimize employee downtime, and maximize the value IT delivers to the…
Patching software is critical to keep your systems performing their best, but letting systems patch software at their own discretion can introduce downtime when it is inconvenient. Thankfully, you can leverage SolarWinds Patch Manager to help alleviate that. In this example, we'll shows you how to patch the SolarWinds Security Event Manager agents on your own schedule, quickly and easily.
SolarWinds Access Rights Manager (ARM) shows you which users are members of which teams and channels. The familiar scope of ARM is also available to Microsoft Teams for analysis and for managing access rights and team memberships.