Thwack Store Item not been shipped?

Hi, I ordered an item from the thwack store on 6th of June and have an order confirmation message but have not had a message saying it has been shipped. I've replied to this message and also sent an email asking if the order has been shipped or if there is an issue but have not had a reply to either. Any ideas what is going on or the best person to speak too?

Parents Reply Children
No Data