Thwack order never received

I orders couple items on May 1 and never received anything. My points were deducted immediately. Emailed back and no responses. Anyone has has same issues? I'd sent an email to thwackstore@solarwinds.com and the_ben_keen as well.

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the_ben_keen 7 months ago +2

Hey sorry, I have been swamped. I sent your email to the fulfillment center a few days ago and will follow up on that email later today.

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0 the_ben_keen 6 months ago

I looked into the order and there was an error with the automated system. I reached out to the fulfillment team and corrected the issue manually. I asked them to get the order out ASAP.
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0 the_ben_keen 6 months ago

I looked into the order and there was an error with the automated system. I reached out to the fulfillment team and corrected the issue manually. I asked them to get the order out ASAP.
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