I want to escalate one SAM related technical case as not getting proper support so please suggest a way to do it. - THWACK Community Discussions - THWACK Command Center

THWACK Community Discussions I want to escalate one SAM related technical case as not getting proper support so please suggest a way to do it.

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chakresh.singh 1 month ago

Hi,

Please let me know how to reach out support manager as my SAM module related case pending since last 30 days but not getting proper support and reply.

Thanks.

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0 vinay.by 1 month ago

Hello,

You should have everything that you need on this link:

https://support.solarwinds.com/working-with-support

You can as well write to TechnicalSupportFeedback@solarwinds.com and they will help you with it.

Hope this helps.
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0 vinay.by 1 month ago

Hello,

You should have everything that you need on this link:

https://support.solarwinds.com/working-with-support

You can as well write to TechnicalSupportFeedback@solarwinds.com and they will help you with it.

Hope this helps.
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