I want to escalate one SAM related technical case as not getting proper support so please suggest a way to do it. - THWACK Community Discussions - THWACK Command Center

THWACK Community Discussions I want to escalate one SAM related technical case as not getting proper support so please suggest a way to do it.

State Not Answered
Replies 1 reply
Subscribers 35 subscribers
Views 316 views
Users 0 members are here

Options

chakresh.singh 7 months ago

Hi,

Please let me know how to reach out support manager as my SAM module related case pending since last 30 days but not getting proper support and reply.

Thanks.

Parents

0 vinay.by 7 months ago

Hello,

You should have everything that you need on this link:

https://support.solarwinds.com/working-with-support

You can as well write to TechnicalSupportFeedback@solarwinds.com and they will help you with it.

Hope this helps.
Cancel
Up 0 Down

Reply

Verify Answer

Cancel

Reply

0 vinay.by 7 months ago

Hello,

You should have everything that you need on this link:

https://support.solarwinds.com/working-with-support

You can as well write to TechnicalSupportFeedback@solarwinds.com and they will help you with it.

Hope this helps.
Cancel
Up 0 Down

Reply

Verify Answer

Cancel

Children

No Data

SolarWinds solutions are rooted in our deep connection to our user base in the THWACK^© online community. More than 180,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.