Server Solarwind Problem Network

Hello Everyone,

Current, i having problem network with Solarwind. I reinstall solarwind but remain the same.

step 1: download new source.

step 2: install new server windows 2019 std.

step3: install solarwinds.

step4: ping server solarwind new : "request time out" but solarwind new ping to local ok.

I checked event log but don't see any event at all.

Pls help me!

pic 1: slw new ping to local.

pic 2: local ping slw new.

pic 3: slw new ping internet.

pic 4: network adapter status slw new