Would you sit down and chat with a SolarWinds developer? What questions would you have for them?

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  • Polling Engines Queries:

    • Polling engines to Database are prone to performance related issues, specially when the Polling engine is not locally present in the same geography. The < 200 ms latency requirement is at times difficult to meet. It looks like there is a query SELECT * FROM [dbo].[ServiceDirectoryEntries] that keeps running and consumes a lot of time. Refer Case # 00588003. It possibly will help if we run the query with a condition where the entries are selected only that are relevant to that specific polling engine.
    • Polling Engine Time zones: There are times when we need to inform local teams & not central team (different timezones) of alerts. Since it is a best practice to have all Polling engines have the same timezone setting of the main poller, creating alerts for local teams with timestamps may be an issue.

           

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  • Polling Engines Queries:

    • Polling engines to Database are prone to performance related issues, specially when the Polling engine is not locally present in the same geography. The < 200 ms latency requirement is at times difficult to meet. It looks like there is a query SELECT * FROM [dbo].[ServiceDirectoryEntries] that keeps running and consumes a lot of time. Refer Case # 00588003. It possibly will help if we run the query with a condition where the entries are selected only that are relevant to that specific polling engine.
    • Polling Engine Time zones: There are times when we need to inform local teams & not central team (different timezones) of alerts. Since it is a best practice to have all Polling engines have the same timezone setting of the main poller, creating alerts for local teams with timestamps may be an issue.

           

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