Wasn't there supposed to be 2000 points for linking your Customer Portal and Thwack profiles

I did this and then shortly after saw that there was a problem with the point system.  I guess my points fell through the wormholeemoticons_cry.png.  Anybody have any insight?


Jeff Kitchens

Top Replies

  • Hi griz​ - Ben is on vacation right now but let me dig into the case and see if there are any more updates regarding this issue.  Thank you for your patience!

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  • Can you please try again? I'm not sure if it will work if you unlink and then relink the accounts. I just tried on my end and it didn't seem to work that way but just let me know and I'll make sure you get your points. You can just click on "Linked Accounts" on the footer of THWACK.com and send me a screenshot showing the accounts are linked.

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