THWACK logo
THWACK
  • Sign In
  • Search
  • Community
    Community

    Find all you need to begin your THWACK journey, including documentation, missions, blogs, community groups, events, and media.

    Command Central
    • Getting Started
    MVP Program
    • MVP Program
    Monthly Mission
    • Network Uptime, Summer Downtime
    Blogs
    • Community Announcements
    • Product Blog
    Groups
    • DevOps Discourse
    • Data Driven
    • See All Groups
    Events
    • SolarWinds User Group
    • THWACKcamp
      • ↪ 2024: On Demand
    • Bracket Battle
    Media Vault
    • Movies & Mainframes
    • TechPod
    • THWACK Tech Tips
    • THWACK Livecast
    • SolarWinds Lab Archive
    • THWACKcamp Archive
    • See All Media
  • Products
    Products

    Find the best place to learn and ask questions about your SolarWinds products.

    Observability
    • Observability Solutions
    • SolarWinds Observability SaaS
    • SolarWinds Observability Self-Hosted
    • SolarWinds Platform
    Network Management
    • Network Performance Monitoring
    • NetFlow Traffic Analyzer
    • Network Configuration Manager
    • IP Address Manager
    • User Device Tracker
    • VoIP & Network Quality Manager
    • Log Analyzer
    • Engineer's Toolset
    • Network Topology Mapper
    • Kiwi CatTools
    • Kiwi Syslog Server
    • ipMonitor
    Application Management
    • AppOptics
    • Loggly
    • Papertrail
    • Pingdom
    • DevOps
    IT Security
    • Access Rights Manager
    • Identity Monitor
    • Security Event Manager
    • Patch Manager
    • Serv-U FTP & MFT
    IT Service Management
    • SolarWinds Service Desk
    • Web Help Desk
    • DameWare Remote Support
    • DameWare Remote Everywhere
    • DameWare Mini Remote Control
    System Management
    • Server & Application Monitor
    • Virtualization Manager
    • Storage Resource Monitor
    • Server Configuration Monitor
    • SolarWinds Backup
    • Web Performance Monitor
    Database Management
    • Database Performance Analyzer
    • SQL Sentry
    • Database Performance Monitor
    • Database Mapper
    • Task Factory
  • Content Exchange
    Content Exchange

    Find downloadable files and templates other users have built and found useful to share with others.

    SolarWinds Platform
    • Alerts
    • Custom HTML
    • Custom Queries
    • Modern Dashboards
    • Reports
    • Scripts
    Server & Application Monitor
    • API Pollers
    • Application Monitor Templates
    Database Performance Analyzer
    • Custom Alerts
    • Custom Metrics
    • Custom Queries
    Server Configuration Monitor
    • Policies
    • Profiles
    Network Performance Monitor
    • Device Pollers
    • Universal Device Pollers
    Network Configuration Manager
    • Config Change Scripts
    • Device Templates
    • Firmware Upgrade Templates
    • Policy Documents
    SQL Sentry
    • Advisory Conditions
    Web Help Desk
    • Style Sheets
  • Resources
    SolarWinds Customer Portal Customer Portal

    Create individual user accounts for your team, manage your licenses, download your SolarWinds software, create and track support tickets, and more.

    SolarWinds Academy Academy

    A one-stop-shop for world-class training for SolarWinds products through on-demand videos, and instructor-led classes. All SolarWinds Academy content is included with every software purchase.

    SolarWinds Customer Success Support

    Get help when you need it from a world-class support team, available to assist with technical product issues 24 hours a day, seven days a week, 365 days a year.

    SolarWinds Partner Portal Partner Portal

    Accelerate SolarWinds Partners’ ability to drive digital and IT transformation for customers with powerful tools, resources, and increased profit potential.

  • Free Tools & Trials
  • Store
Command Central
  • Resources
Command Central
THWACK Documentation Understanding Feature Request Statuses
  • THWACK Documentation
  • Forums
  • Polls
  • Sub-Groups
  • Tags
  • More
  • Cancel
  • New
“Command Central” requires membership for participation - click to join
  • THWACK Documentation
  • +Your Profile and Account Settings
  • +Subscriptions, Notifications, and Bookmarks
  • -Creating Content
    • How to ask a question
    • -How to create a Feature Request
      • Understanding Feature Request Statuses
    • How to edit your content
    • Exporting and Importing Shared Content
    • How to send a private message
    • How to start a discussion
    • How to vote on feature requests
    • Referencing other Content on THWACK
  • +Gamification & Achievements
  • How to Link My THWACK Account to My Customer Portal?
  • Where can I find product roadmaps?
  • THWACK Store Items & FAQ
  • SolarWinds THWACK MVP
  • Video Streaming FAQ

Understanding Feature Request Statuses

Feature requests have multiple stages, from creation to closure.  It's important to know what each status means and how it affects the lifecycle of the idea.

Open for Voting

When a new Feature Request is created, it is Open for Voting.  This means that it's open for the entire THWACK community to vote up or down.

What We're Working On

When the product teams have decided to include the feature in an upcoming release, the status is changed to What We're Working On (WWWO).  This means the idea is in active development with our teams. If you'd like to see the roadmaps, look at Where can I find product roadmaps?  While ideas are in our WWWO, you can still up/down vote them to let us know if we're on the right track.

On the Roadmap

Sometimes a feature is something we're interested in implementing but it won't be in the next few releases.  We want to be clear that we got the message and change the status to On the Roadmap.  If it's on our roadmap, we definitely want to continue to get your feedback.  During this phase, you can continue to vote on the idea.

Future Consideration

If an idea comes in and we're interested, but not quite ready to commit to either On the Roadmap or What We're Working On, we'll put it in Future Consideration.  Basically, we're interested and understand, but can't commit to anything.  Since these ideas are generally out a little ways, continue to vote on them.

Implemented

After a feature request has been rolled into a product, the status is changed to Implemented.  This means that as of a specific release, that feature is in the product.  Since the feature has been implemented, new voting is blocked.

Closed

The final status to discuss is Closed. A feature request can be closed for any number of reasons: it's a duplicate of another request, the feature already exists in the product, or the request has gone stagnant.  You cannot vote on these feature requests.

  • Future Consideration
  • closed
  • What We're Working On
  • feature requests
  • wwwo
  • On the Roadmap
  • Implemented
  • open
  • Share
  • History
  • More
  • Cancel
Related
Recommended

SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 200,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.

SolarWinds Customer Success Center Certification SolarWinds Lab Link Customer Portal
About THWACK SolarWinds Blog Federal & Government Edit Settings Free Tools & Trials
Legal Documents Terms of Use Privacy California Privacy Rights Security Information
©2021 SolarWinds Worldwide, LLC. All Rights Reserved.