Im trying to create a new support case with Solarwinds, but am unsuccessful, says i need to be more descriptive in my trouble request. I'm given a limit of characters so I cant be more discriptive then i am being. I think there is a problem with submitting tickets. Anyone else having problems submitting tickets to Solarwinds?
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There is a "Summary of your problem" field which can only accept up to 199 characters and right below that there is an "Additional Information" field which can take a lot more. I don't know how much more… -
So, are you sure you filled in all fields? When opening a case, there are two fields that I think you might be having issues with. The first is "Please provide a summary of your question". This should…
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