Points not received

This was covered on the survey and you might have missed it. Everyone who completes the survey and enters their THWACK username will be rewarded 5,000 THWACK points to use in the store, valid for any redemption you like, after April 22, 2024.   

The survey runs through end of day April 19, 2024. Once closed, the THWACK team will be compiling the participants and will then begin processing points after April 22, 2024.   

Thank you for participating!

robear007

We are compiling the participants and are working to get all the earned pointes award by weeks end.  Keep an eye out in the coming days for your points to start showing up. Thank you for your patience and participation! 

robear007

Got it I think I’m missing 1500 bonus  points as I only receive 1500 and I did survey before April 26 can you look into it and let me know thanks 

Alex 

user is: batye 

I have you verified for both sets of points. Once we finish the review and then upload to the platform - points should begin showing up by this Friday May 10th. 

robear007

Great thank you many thanks

thanks again 

Alexander

Thank you very much appreciated

robear007 I completed the THWACK camp survey by 26th April but not seen the 3000 THWACK points appear on my account? Apologies if I'm being too impatient

Thanks,

Paul

All points should process within the next 24 hours.  We had a backlog to cover with THWACKcamp, surveys, and advocacy programs.  It was a bunch of cats to herd - as is typical in IT.

Thanks KMSigma.SWI 

Hi KMSigma.SWI , have all the points been processed now? I attended SWUG London and completed the survey within the timeframe but points haven't updated yet.

I've just checked and it should process this evening during the overnight.  Not sure the reason for the delay, but I'll investigate.

this will be a good feature, as I also completed multiple surveys and I am not sure If I got the points...

this will be a good feature, as I also completed multiple surveys and I am not sure If I got the points...

Same issue unfortunately, I didn't see a survey end date and completed the survey when is still active.