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Points not received

I submitted a survey when i logged into the customer portal a few weeks ago. The survey promised 5000 thwack points.

I have not received any points still. 

Please check

Parents Reply
  • Mos07,

    Thank you for reaching out. Looks like you were the last one to have completed the census survey after the surveys end date on April 19th. You completed the survey on May 3rd.  I've gone in and awarded you the 5,000 participation earned points. 

    Thank you for your participation! 

    robear007

Children