I submitted a survey when i logged into the customer portal a few weeks ago. The survey promised 5000 thwack points.
I have not received any points still.
Please check
I submitted a survey when i logged into the customer portal a few weeks ago. The survey promised 5000 thwack points.
I have not received any points still.
Please check
This was covered on the survey and you might have missed it. Everyone who completes the survey and enters their THWACK username will be rewarded 5,000 THWACK points to use in the store, valid for any redemption you like, after April 22, 2024.
The survey runs through end of day April 19, 2024. Once closed, the THWACK team will be compiling the participants and will then begin processing points after April 22, 2024.
Thank you for participating!
robear007
We are compiling the participants and are working to get all the earned pointes award by weeks end. Keep an eye out in the coming days for your points to start showing up. Thank you for your patience and participation!
robear007
Is there an update on this?
Is there an update on this?
We have uploaded points earned into the our platform and you should be seeing your points populate by end of day tomorrow. Again, Thank You for participating.
Nice one I'm saving my points up for something I like in the store
Sure I completed this one as well as the THWACK camp survey but not seen my points balance change from either yet.
papitts,
Thank you for reaching out. Looks like you, and a few others, completed the census survey after the surveys end date. I've gone in and awarded the earned points.
Thank you for your participation!
In regards to the THWACKcamp survey - those points will be awarded later next week after that survey has concluded on May 3rd.
robear007
Is there a page where you can view your past earned points?
bobmarley - I just sent you a message to your profile.
Thank you!
Thanks robear007 much appreciated!
Paul
Same issue unfortunately, I didn't see a survey end date and survey is still active.
Mos07,
Thank you for reaching out. Looks like you were the last one to have completed the census survey after the surveys end date on April 19th. You completed the survey on May 3rd. I've gone in and awarded you the 5,000 participation earned points.
Thank you for your participation!
robear007
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