Why are my posts being rejected - keeps saying they are spam / abusive, can reply to messages either

jasonf1971 resolved here thwack.solarwinds.com/.../hi-all-had-to-create-a-new-profile

Good Day.

I've had my Thwack account 'locked down' in the past for spam / abuse and not able to post or reply.  For me this has happened when I added or modified posts multiple times over a short period of time (I'm something of a perfectionist - been know to post something and then modify after a re-read).  

When that happens I make an appeal to the moderator and explain that my actions were legit.  In both cases the moderator unlocked my account pretty quickly.

Hope this helps.  Cheers.

I had a discussion taken down for inappropriate content.   It was an issue that we were all experiencing with the Web Help Desk; dialogue had been going on for a couple of weeks, the all the sudden the post got taken down, and I was served the notification of revocation.   I submitted an appeal as I just wanted to know what had happened.   I never did get a response back, and I submitted the appeal the same day the question was removed from THWACK.   I have been posting for 14 years, and for the life of me, I still can't figure out what I did wrong, or perhaps what someone else may have posted on the question.   It would be nice to hear back from the moderators. 

zennifer our spam tool doesn't give us any indicator of what the user was flagged for, unfortunately. More than often, it was for the reasons that robert777 mentioned above. If you ever have an issue, you can email thwackadmin@solarwinds.com or DM me on THWACK.

I'm wondering if there is a bug in your spam filters.  I had the same thing happen a week and a half ago.  And I was just inquiring about the February Mission winners.

10-4 Thank YOU! kpina  we sure do keep you busy!! I did try to message you during the time that my post got pulled; I could select you as a recipient, but I could not enter in any text... that has since resolved, as I started a DM yesterday to you about a press event.   I backed off the DM, as the video does not mention SolarWinds, I am hoping that the case study will highlight my Presidio/SolarWinds endeavors and would like to get it circulated in the SolarWinds community and perhaps Orange Matters.   I will DM you later if I have something to share!   THANKS AGAIN for all you do for our community.   Your commitment to each member in the community goes above and beyond our expectations.   I wish you all could teach the rest of the world, provide the secret ingredient.   But I already know the secret ingredient, its folks like you @kpina that make a difference....EVERY DAY!

yellowtj quite possibly - when it comes to moderation tools integrating with a platform, it's difficult to pinpoint on which side the breakdown is happening. At this point, I'm just keeping on top of the mod queue as best as I can and keeping an open line of communications with everyone in the community.

Sounds like a very bad tool.  Banning people and not revealing why.  I wonder if there is a tool to ban the bad tools?

Yay, I was able to post without any issues this time (fingers crossed)