When I'm building the alert environment, I start with all alerts OFF, and then after discussions only build alerts which the customer actually WANT, and that's after stressing that best practice defines all alerts as human-actionable, I suggest using reports.custom dashboards to capture anything less critical.
It can be a really weird conversation to have, and frankly more than once I've had to accept defeat (the customer is always right, even when they aren't ) and build noisy alerts anyway...
Also, good use of Custom Properties can leave you with only a handful of alerts, so use them well!
Our company does not manage any on-prem servers or networking, so the mail SolarWinds tool we use is Service Desk. But it is interesting reading about the capabilities of other products.
Inherited a basic "out of the box" install. Slowly working through it fixing stuff. Getting there.
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