You may be thinking, “I don’t need a map. I already know how everything’s put together and how it’s doing.” And you might be right. But you know who you make maps for? Not you. They’re for other people so they can look at them INSTEAD of bothering you. “But maps are a pain to build,” you might say. Nope—they’re easier than ever to create in the Orion Platform. In this session, Technical Content Manager Kevin M. Sparenberg and Product…
If you hear the word API and start looking for the exits (or swiping your phone) this session is for you. We’ll show you exactly how useful APIs can be to network engineers, server admins, and regular non-programming IT professionals. And we’ll even explain what they are, and how you can leverage them in the Orion Platform along the way.
Occasionally, you get to choose your monitoring system, but more often, that decision was made for you by someone else. SolarWinds THWACK MVP Ben Keen and Technical Content Manager for Community Kevin M. Sparenberg both inherited their setups. They each took a patchwork monitoring solution and made it a critical part of the IT landscape for their organizations. Along the way, difficult discussions and decisions had to be made. They’…
Custom properties continue to be one of the most powerful features in the Orion Platform. But once you know them, you know them, right? Of course not! The bright minds at SolarWinds continue to expand, enhance, and improve the things custom properties can do for you. Join SolarWinds Head Geek Chrystal Taylor on a ride-along with THWACK MVP Marc Netterfield as he showcases new and creative uses for Orion Platform custom properties. With s…
Talk to any SolarWinds aficionado for more than five minutes and you’re sure to hear how amazing custom properties are. If you’re new to SolarWinds, you may be uncertain how to get started. In a fast-paced but comprehensive session, SolarWinds Head Geek Chrystal Taylor walks through everything you need to know about creating Orion custom properties as well as a few use cases.
Service Desk automation doesn’t happen all at once. Wherever you are in your ITSM maturity, this session will give you some ideas to bring automation to the next level. Join SolarWinds Head Geek Liz Beavers and Aronson’s IT Director, Azunna Anyanwu, for a tutorial on foundational, intermediate, and advanced automation with SolarWinds Service Desk.
Every system administrator knows the four most common resource bottlenecks: memory, CPU, disk, and network. But those resource bottlenecks aren’t the reason for your sudden performance issues. Over the years, SolarWinds Head Geek Thomas LaRock has compiled a list of common issues with SQL Server. These issues are avoidable but not easy to fix once they've become a problem. In this interactive session, we’ll review the top five…
How does the ability and interest in monitoring affect the career trajectory of the typical IT professional? In this session, we’ll talk to two people who found success in SNMP and stability amongst the syslog messages. Along the way we’ll hear advice they have for people who are now at the beginning (or even in the middle) of their monitoring journey.
We get it. Technology upgrades—whether it’s your router firmware, your server OS, or heck, even your phone—can seem risky. Fraught with uncertainty. Downright scary, even. But we’ve been working hard to make Orion Platform upgrades better, and we’re going to prove it. We're SO sure about it, we’re going to do one right before your eyes. Have you avoided upgrading? Join Chrystal Taylor and Eric Bryant as they complete an upgrade live…
It's no secret IT Ops and Security teams don't have the most glowing relationship. The simplistic reason is while Ops is responsible for making work and communication as seamless and accessible as possible (and therefore wants everything open), Security is focused on making it as difficult as possible for the wrong people to get inside (and therefore wants everything closed). But beyond the trite hot takes, fundamentally…
To help us deliver a comprehensive, robust, and modern IT asset management solution to our customers, we are excited to introduce several major enhancements to SolarWinds Discovery, our ITAM solution that accurately discovers, maps, and manages your IT assets in SolarWinds Service Desk.
What’s New?
We are adding the following new capabilities and enhancements to the SolarWinds Discovery solution:
SolarWinds Network Automation Manager helps remove your scalability concerns. Designed to cater to our largest customers, this solution integrates all the core network management modules on a unified platform (aka, the Orion Platform). SolarWinds has been the worldwide market leader in network management software since 2017, according to IDC*.
The SolarWinds product team is exploring how technology professionals prefer to buy IT monitoring products and invites you to complete a short (5–10 minute) survey on the topic. This survey ends September 30, 2020.
The first 25 people who fully complete the survey will receive a US$25 Amazon gift card*, while supplies last.
Everyone who completes the survey and enters their THWACK username will be rewarded 2,000 THWACK points
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We’re all well-behaved professionals, right? Of course we are! No one would dare use hidden software features to their own advantage… except when it’s a clever hack with decent bragging rights. Of all the tools THWACK community members tell off-label use stories about, Web Performance Monitor (WPM) has some great ones.
Now, more than ever, the business is relying on IT to keep things afloat and innovate to grow in this new environment. This often requires investment in new technologies. But, when it comes to spending, businesses are more conservative and are putting a lot more scrutiny on spending for new initiatives.
Many of you are asking us to help create the business justification for new capabilities you need to help move the business…
What do IT and HR have in common? No, this isn’t a riddle. This is a real question, and the answer is—much more than you would think!
Thanks to feedback from users like you, we’re happy to announce SolarWinds has been presented eight product awards from TrustRadius along with being certified in their newly established TRUE program, recognizing vendors who are Transparent, Responsive, Unbiased, and Ethical. Five of our IT operations management and one of our Managed Service Provider (MSP) products were recognized as 2020 Top Rated.
Read SolarWinds TrustRadius…
It can often seem like you don’t have enough hours in the day when supporting your employees and delivering IT services. This can become even more challenging if you don’t have complete and up-to-date visibility into your IT environment, since your underlying infrastructure affects the services you provide your employees.
For example, repeating issues can stem from faulty IT components such as servers or network devices…
It's Wednesday morning and it’s time to start working on this week’s CAB meeting action items. Looks like we have some routine changes coming up, which means digging into past changes, identifying relevant plans, looking into what worked well (and what hasn't) and reviewing their implementation, testing and rollback plans while repeating this process for every change...fun, right?
Databases in virtualized environment are the majority of working databases. Read about the popularity of virtualized databases in 2020.
We’re excited to introduce you to a solution designed to help you meet the process automation, scalability, and security requirements of your organization. Enter SolarWinds Service Desk Enterprise! This new, top-tier plan was designed to address the needs of large organizations with advanced IT service management (ITSM) practices.
This new plan includes capabilities to address the management needs of complex IT infrastructure…
Many organizations already have or are moving their IT infrastructure to the cloud, as 61% of organizations are running their workloads in the cloud today, and this will increase to 85% of organizations by 2021.1 As a result, many customers are using Amazon Web Services (AWS), the world’s leading cloud computing platform which has 48% of the $32.4 Billion Infrastructure as a Service (IaaS) market.2
While moving to the…
There are many benefits to monitoring critical web applications from the perspective of your end users’ experience. We’re not going to talk about them here. What we’ll cover in this post are the options SolarWinds provides to help you monitor their experiences AND help you determine which solution(s) could be most helpful for your organization. We’ll be looking at SolarWinds Web Performance Monitor (WPM) and SolarWinds…
We know service desk teams are absolutely swamped, here are a couple of things you can do to make your life easier.
A centralized, up-to-date IT asset repository can be valuable. It provides insights into IT assets, helps reduce overspending on unnecessary infrastructure, identifies potential risks, and can even improve compliance with software purchases. Knowing what assets you have is also an important first step to building a Configuration Management Database (CMDB), which helps you understand how your underlying infrastructure supports IT service…
