Start talking about “soft” skills, and some IT pros will roll their eyes. Maybe because the term “soft” skills can seem insulting. When what we’re really talking about is ESSENTIAL skills. Nobody wants to work with someone who’s brilliant but a jerk. You might be thinking, “I was hired to do a job—and I do it darn well—so who cares about being nice?” Before she was a SolarWinds Head Geek, Chrystal Taylor worked as a monitoring engineer contracted to many different companies. Real-world experience and real-world stories will show just how much these skills can help you no matter your position. In this session, SolarWinds Head Geek Chrystal Taylor discusses five essential (not soft) skills for progressing your career.