Livecast: Automating Your Way Beyond Simple Incident Management - August 25 @ 10 AM CT

Don't miss the opportunity to take your service desk solution to the next level with automation rules. Built on the framework of simple rules, you can improve efficiency, refine standardized processes, and transform the way your organization runs. This THWACK^© Livecast is all about how automation rules in SolarWinds^© Service Desk can help lighten the load and allow your teams to focus on those big picture projects which actually improve the business.

After this session, you’ll be able to:

• Understand and build automation rules in SolarWinds Service Desk
• Explain time-based automation to your teams
• Show off common yet helpful automation rules
• Map out ways to use automation rules in your environment

Be sure to join Kevin M. Sparenberg (KMSigma) and David Russell (david.russell.CSM) live and ask questions directly to the presenters in the chat.

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