mcam · General dogsbody · ✭✭✭✭✭

echo most of the other comment - this stuff is that least likely to be moved to a cloud environment

sorry to see you go Maria! We will me you, but good luck with whatever you're up to in the future, post-Thwack

The thing to remember about any software solution - no software can fix a process problem - and its always a process problem. The best helpdesk software in the world can't fix poor process With any ITSM implementation, you start where your strengths and relative maturity levels are greatest. If that is great asset and CI…

back to turntables again then My wife bought me a new turntable for xmas - and it doesn't even have a usb port, perfect for listening to my old collection

I'll just use one the of the temporary icloud account emails then kill it later

spectacular ! Thanks

yay - only three more days to screw up a month of correct answers

just tried adding a comment on the March challenge and got moderated, which is odd because my posts a few days ago were not. [edit] I assume it was fixed because this comment wasn't moderated

yes, the realization that just because its cloud doesn't mean that we don't need to monitor what its doing. slightly connected, Barcelona is an awesome town, wish I was able to go

This is so relevant in a modern IT shop. Here we isolate the admins and techies so often by sticking layers of business analysts and program/project managers in front of them, so that most customers don't know anybody in the "backroom".

Several vendors I have seen are happy to provide much more detailed system/service design and will bill the design at a cost that is refunded against purchase. Alternatively providing assistance in RFP creation is probably much more translatable instead if digging into the depths of creating a complete technical design.…

Automation doesn't just unlock clouds though - it unlocks administrator time, reduces operation overhead and simplifies tasks. For me, automation is the key to allowing my admins to do the most useful part of their job instead of spending time on operational tasks. This really connects to the previous cloud post - Cloud…

on twitter you have to use the tag #DPIChallenge to find them. As turkyman said, this is because twitter thinks its a reply not a post.

just doing this very thing now

While I like the thought of shutting down entire data centers to prove DR, we have to remember who the target audience is. For FB, the people who post comments etc are not customers, they are the product. FB are making sure their real customers (advertisers etc) stay running

O365 is a mish mash collection of tools that sometimes work together. Many of the things you take for granted simply don't exist in O365. File retention is best described as an eyeopener, followed by concerns that this is supposed to be an enterprise system. Active employee data retention is pretty simple - but it all…

dang - missed it again

the fact that each question prompts a discussion proves their worth I don't like getting them wrong, but I can also (grudgingly) accept that if I missed one that I didn't get the point of the question - which is, of course, the point of the question It hurts more that I'm painfully close to 200K points so getting this…

another Microsoft purchase that has people says "huh?" - just like Nokia. The beginning of the end for LinkedIn I suspect.

Editing the template monitor, there is a little paragraph "Thresholds calculated using baseline data...etc" The "More" link gets a neat little explanation popup which has a "Learn more about baseline thresholds" link. Joining the dots between those two would be excellent - I didn't realize that macros where an option for…

Imagine - investment in tools and prevention helps security

The biggest problem that HPE faces is that most of the supporting tools that differentiate their servers and other products are huge, cumbersome monolithic applications that require an "all or nothing" approach to management which is a throwback to the steady state of data center management. We are trying to move to a…

I take your coffee and raise you a Dilbert

I missed your post before posting my reply! This is exactly what I mean, without documentation updates being part of the change management process it becomes a static document

I love me some Solar Putty, use almost daily

congratulations novasamurai‌ ! There have been a great set of challenges these past few months - you guys are on a roll

exactly this - many folks (including us) block icmp so ping and traceroute don't work. Long live netpath

rschroeder I love my 100-400 That and the 24-105 are on the camera 90% of the time

indeed - administrators without security capability are mercifully being evolved out of a job

Its really odd seeing him in "The Crown" as well