mcam · General dogsbody · ✭✭✭✭✭

simple monitoring is one way - but an alternative is more complexity The more complex route could be to use escalation in the alert to make sure that while the light is red you continue to get alerts for it until its cleared. The escalation also makes sure that different people can be notified if it stays red for too long.…

took me a little while to parse the question to answer connection - but happy checkmark

There will always be the dark side

Even nicer would be to allow you to configure a system url - so you could specify the name it should be entering rather than taking the physical server name.

I'm loving the new challenge format - much easier to follow and keep track of AND its connected to our thwack account!

reporting utilizing infographics is a great way to express a message - but relies on a skilled infographicer (infographist?)

yep - no ctrl-f will not work. You have to watch the video for todays answer.

hence the importance of following hints - most often the hint is the reason for question, not just knowing what you already know about the product. Remember the purpose of the challenge, to get people further into the product information than before. Its all about exposing customers to more information about the product

completely on board with that. Technical skills can easily be taught to someone with good soft skills. Our interviews are now 35% technical 65% soft skills focused.

thankfully at a progressive agency here

I've been curious how these various toolsets compare, I've been spending time with Cloud Formation to build AWS infrastructure which has been interesting.

This is an interesting question because there is so much of a difference in using historical data for performance and trending as opposed to day to day monitoring and alerts. Almost like two different needs. Still in the day to day mode right now, but attempting to plan to leverage the historical trending

Even better - it's was also National Wine Day So I opened a really nice Cabernet and wore my Solarwinds "Geek" shirt

I have always been wary of these P2V claims and have yet to feel truly comfortable that they will catch everything

err - does anyone here actually think the questions are about a real world "best practice" or are the questions a fun way of looking at features of Web Helpdesk that have been framed by a moderately relevant horror story gimmie more help desk horror stories and less serious analysis of the questions already

The ITIL exams are like that. They have the best answer, a correct answer (but not best), a not quite correct answer and finally a "distractor". My favorite exam style was the IBM System Center exams (in the UK) - that would award you a -1 for a wrong answer! So there was a good chance you could get a negative score by…

LVM's are your friend. let the OS move from one SAN to the next

We will be channeling Yule and Saturnalia to justify the increased partying

Really enjoyed doing that and reading everyone else's articles as well, some truly brilliant explanations in there that I will continue to use.

I love this mission - really makes you think and dig around for the answers, which is the whole point of course. Q13 was a real "Doh!" moment as well - Can't have it too easy

almost makes me want to switch back to ASA from Palo Alto just to get SW support OK, just kidding. I'll just keep pinging the "Please give us PA support" feature requests instead

hey you never know - as nobody is perfect, maybe the recent trend of digging up the dirt will fade away as it becomes so much easier to find. Maybe the public tolerance will improve. We can always hope

The point of IT is to provide a service - then demonstrate the value provided by the service. Two key parts - (service oriented monitoring) and (the difference between monitoring and alerting) If you don't monitor the service you're providing then you can't tell your customers how reliable your services are or the value…

As if confirmation were needed OVH hosting hit by 1Tbps DDoS attack, the largest one ever seenSecurity Affairs

hmm - an odd feeling of inadequacy when looking at those points totals

must have that T.A.R.D.I.S lego set

Infotech are cool, you can tailor it depending on your needs to get specific suggestions - very nice

this looks awesome and incredibly useful - and at RC1 already, even more impressive.

20 years already - wow

I love that Bobby Tables cartoon