Jason.Henson

McGregorKLB, I think the problem is in your suppression. The logic on the trigger conditions is to alert when ALL of the following apply, so you want to list the devices that you want to alert for in a secondary condition group on this page and not suppress the alert. The alert should look something like this: Trigger…

Malik, Can you take a look at your link again? http://www.solarwinds.com/documentation/en/flarehelp/NPM/QS/content/onboarding/install/core-qs-plan-for-the-installation.htm Thanks, Jason

Jon, To the best of my knowledge, not yet. EOC hasn't received an update since the Orion v10 update was released. That will need to happen before any of the new technology will be rolled up into EOC. I'll let SolarWinds talk to time frame for the next EOC release if they are willing to share. :-) Thanks, Jason Henson Loop1…

JosephRLee, Yes, you can. You need to open a ticket with tech support though and have them send you the download URL and open a second ticket to have your license reset. There are two different groups that will handle these two tickets: Support and Customer Service. This said, make sure to choose the appropriate group…

CSpringer, First of all, I want to point that your setup with the HS server in a different physical location than the SQL server is not supported. The reason for that is that in all testing, Orion is writing so much data to the SQL server that SQL becomes very sensitive to the latency between the polling server and the…

Mystic, What are you trying to monitor? The MIB OID's supported by the printer can be plugged into the Orion UnDP (Universal Device Poller) with or without SolarWinds compiling the MIB file. Typically the way I approach this is that I will use the MIB Walk tool in the Engineer's Toolset to show me what is supported on the…

richmc06, If you want to monitor perfmon counters, this collection is usually done with the WMI protocol. In order to do this in Orion, you will want to add the Orion Application Performance Monitor (APM) module onto your Orion. The cool thing about this module, is when you add it in, it adopts all the reporting, alerting,…

ajdurr, I would recommend that you look at the SolarWinds 'Log Forwarder for Windows'. This is a tool available to you via your paid maintenance for Orion from the SolarWinds Custom Portal under Additional Components on the left hand side of the page. This lets your foward your Windows Events as SysLogs into the Orion…

Does anybody have any thoughts on this? Thanks, Jason

getwithrob, The scan in the Network Sonar tool can not be scheduled but this technology is being used in the Orion discovery engine and based on what you are trying to accomplish, maybe looking at a license of Orion would make sense. Scheduled Discover is a feature that SolarWinds said they are working on in the following…

Bellch, You can use monitoring of your services to verify that the SQL server is up and 'should' be available but to be absolutely sure, the SQL UE monitor is your best option. The SQL does not have to have a named instance configured. You can point the UE monitor at the server and leave the instance name off. It should…

Albert, The IP Address Manager is using the same database as the Orion NPM. IPAM is just a module that adds onto the NPM. That said, all you need to do is set up a back up for your NPM SQL database. There is a tool in the Orion Start Menu that will allow you to manage your database and has a back up utility in it. This…

BakerD, The easiest way to do this would be to identify your MPLS interfaces with a custom property or naming scheme and then filter the resource and/or reports on this value. If you're looking for something more dynamic, you may have to focus your SQL query around 'NetFlowSources' table in the SQL db and specifically the…

Teko, the error is saying that the property for the menu is not found. You can restore the menu using the Website Backup utility located in the Advanced Features submenu of SolarWinds Orion (Programs Menu). The latest version is Orion v10 though. I encourage you to keep at this upgrade process until you get to the the…

Jeremy, If you are defining a sound to be played as an action in the Alert Manager, the sound is being executed on the server itself. The requirements are that you would need a sound card and speakers attached to the server itself. If you server is rack mounted and in your data center, this most likely won't do you any…

Also, those MIBs are already in the SolarWinds database. If you don't see them when you are browsing, make sure and get the latest MIB database update from your customer portal at http://www.solarwinds.com/customerportal/. Thanks, Jason Henson Loop1 Systems www.Loop1Systems.com

kishorepr, The following comes from http://www.faqs.org/rfcs/rfc3621.html: The pethPsePortTable defines the objects used for configuring and describing the status of ports on a PSE device. Examples of PSE devices are Ethernet switches that support power Ethernet and mid- span boxes. The pethPsePortTable defines the objects…

NM, We found it. Select StatusOrErrorDescription from apm_alertsandreportsdata where componentid = ${ComponentId} I also found this from another Thwack post: SELECT ErrorMessage FROM APM_CurrentComponentStatus accs INNER JOIN APM_PortEvidence_Detail aped ON aped.ComponentStatusID = accs.ComponentStatusID WHERE…

Dc2a, From my perspective, this just depends on what's important to you. If you need to narrow down what physical port certain traffic types are traveling across, narrowing the traffic to a specific VLAN doesn't always give you that answer. This could limit you when you are troubleshooting an issue. If you are strictly…

Python, That would be a cool feature request. I don't believe you can do that today but it'd be a good feature request for SolarWinds to consider. Have you used the nesting maps feature? A thought is that you can layer your maps so that you have a hierachy to them. Then on your top level map, make the icons extra large so…

wackerk24, This is just a brainstorm idea but one thought is that you could build a view for these switches and then use a report that provides all of the traps from your UPS equipment in a resource. This isn't a direct correlation, but if you saw a switch that was down, you could drill into it and if the device were down…

sr_912, First open the Advanced Alert Manager (Start > Programs > SolarWinds Orion > Alerting, Reporting and Mapping > Advanced Alert Manager). Click on 'Configure Alerts' button. Click on 'New'. Give the Alert a name and then click on the 'Trigger Condition' tab. Change the 'Type of Property to Monitor' from Node to…

contracer, I don't believe there is any way to track when the alert was actually configured. What are you after though? If you can explain the scenario you are working through, maybe we can make a suggestion to help you resolve the problem. Thanks, Jason Henson Loop1 Systems www.Loop1Systems.com

infosat, When Orion has no SNMP authority to a node, the node is marked in the database in the 'Nodes' table under 'ObjectSubType' as 'ICMP' (as opposed to 'SNMP'). For myself, I ran the following query which deleted all of those nodes. Delete from nodes where objectsubtype like 'ICMP' This should accomplish what you are…

Two things as I'm working through this: Will ${tab} work as a variable to pass a tab function? Also, when building this template, because we have more than one set of key strokes to pass to get to the command prompt, are we able to define more than one PreCommand and will NCM differentiate the PreCommands based on a RegEx…

dclick, Did you define both the Switch/Hub and the Router/Server field before mapping the ports? Typically, what I've found, is that missing one of these before the mapping will result in what you wrote. Thanks, Jason Henson Loop1 Systems http://www.loop1systems.com/

slinky103, What is the relationship between the two SQL servers (in deployment 'a' and 'b')? Are you replicating data between them? Thanks, Jason Henson Loop1 Systems www.Loop1Systems.com

Noahprober, One other question: What version of Orion and APM are you running? Thanks again, Jason Henson Loop1 Systems www.Loop1Systems.com

noahprober, I tested the scenario you describe and it's working just fine for me. Have you tried monitoring another machine? Does the monitor work on these other machines? Thanks, Jason Henson Loop1 Systems www.Loop1Systems.com

itayzoro, That's most likely a problem with the registry of a .dll. This can happen if you've installed anything new on your machine recently. Try running a repair from the Add/Remove Programs list and see if that resolves the problem. Thanks, Jason Henson Loop1 Systems http://www.loop1systems.com/