Jason.Henson

Brandon, Can we submit this as a feature request for NPM please? If you need a customer ID to attach, I can send it to you. Thank you, Jason Henson Loop1 Systems www.Loop1Systems.com

Thank you Melanie for the confirmation. Would you mind please submitting this post to the development team to support the priority in resolving this problem? If you need a customer account ID to apply to your records, please let me know. I can email that directly to you. Thank you, Jason Henson Loop1 Systems…

Gents, It sounds like you were able to get this squared away. I'll try to contribute with this bit of info too. Loop1 had a client who had a requirement of the Orion product to use Groups and Dependencies shortly after the feature was released. We went round and round with a developer and support doing our best to try and…

Thank you Brandon. Jason Henson Loop1 Systems www.Loop1Systems.com

Daniel, If I'm reading this correctly, the portion of this post that applies would be 'Integrated Separate Server deployment – Additional Web Servers'. Because these are unique Orion servers and not just additional web servers, each one having its own database, I want to make sure this does still apply. Can you please…

Danielle, I will do that. Thanks. :-) Jason Henson Loop1 Systems www.Loop1Systems.com

Not to devalue the feature request but one suggestion is that, if I recall correctly, you can build pie charts via Crystal Reports which then could be exported to *.htm or even linked directly to via the Orion toolbar or a custom link in a resource on the page. This could help you get the view you are looking for right now…

SolarWinds, Is there a hard cap at 15,000 IP SLA operations per Orion database or can we scale beyond 2 APEs? Thank you, Jason Henson Loop1 Systems Loop1Systems.com

Lubo, Thank you sir for the reply. Yes, I am looking for something more. I'm specifically looking for the retention settings. As you can see from this screen shot... You'll see the history stored under Performance Summary. I need to know where I tell SRM how much history to hold onto before purging it during nightly…

SpinnerRow, sedmo is right on. When you are building a new alert in the Advanced Alert manager (available from the Windows Start menu), you will see a drop down menu on the Trigger Conditions tab. Define this as a node UnDP poller or interface UnDP poller. This opens up the options when you click on the asterisk to define…

Michael, What's the status on adding IPAM polling to the Additional Polling Engines? We need to be able to initiate IPAM polls from an APE that sits behind a firewall, so polling from the Primary Orion won't work. This feature seems to have been on the road map for a while. I'm curious if you can provide an update on this…

This environment could work its way up to 15 servers total if we scale it in the traditional sense. We here, at Loop1 Systems, have heard SolarWinds will support for up to 12 servers on a single database and we have heard that there is a limit but I don't have a solid answer on 12 being that limit or if we can push that…

Hey Mav, Sure. What we are working with in this instance is an environment where the network is designed with lots and lots of remote sites. In each site, there are layers to the network. The end user wants to only receive alerts for applicable devices. As a result each of their sites is being configured with a total of 12…

Can you tell us if there has been any traction on support in VNQM for ShoreTel? We have a large telecommunications company looking for this support and this communication looks like SolarWinds is working on this new feature set but I don't see any recent posts to support that since 2012. -Jason Henson Loop1 Systems:…

... sorry, i made reference to an Orion server but you are running ipMonitor. The same application should apply though. ;-)

Glenn, Thank you for posting this up. I'm looking for the documentation on the SolarWinds Support Documentation page and can not find it. Specifically I'm trying to figure out if there is a way to use NTM to schedule a discovery to reoccur and have that map not just export manually to Network Atlas but update Network Atlas…

Rogier, This process really all depends on what are you trying to monitor? The MIB OID's supported by the Netgear can be plugged into the Orion UnDP (Universal Device Poller) with or without SolarWinds compiling the MIB file. Typically the way I approach this is that I will use the MIB Walk tool in the Engineer's Toolset…

rparsons1000, You can customize the reports from the Orion Report Writer (Start > Programs > SolarWinds Orion > Alerting, Reporting, and Mapping > Report Writer). There is a tutorial for working in the Report Writer HERE. There are several reports that are listed under Historical Traffic Reports that can be limited to…

nathaniel, There are a number of things that could be causing you to receive high transmit and receive errors on your switch interface. Do you have other network plugged into that switch port or do you have a device on it? My first recommendation for action would be to send syslogs from that device to Orion so that you can…

kreases, you can run C:\Program Files (x86)\SolarWinds\Orion\SolarwindsDiagnostics.exe and save the diagnostics export. If you look in the zip file SolarwindsDiagnostics\LogFiles\DiscoveryEngine, you will find two log files for the discovery: > DiscoveryEngine.log > DiscoveryJob.log This should give you an indication as to…

Do you have an alert enabled for availability of that volume? If so, make sure that you have an action configured to create an Orion event. If you do, then you can use the Events tab of the website to filter events for that node and alert's triggered and see when the volume went down. If you don't have something like this…

rc10_gt, If I were going to do this, I would build a custom property to store the notes about the node. Then, I would put a resource on the Node Details page for 'Edit Custom Node Property' (under Miscellaneous) and then edit the resource and title it something like 'Notes'. Once you have that, you can build a report that…

justinh, Just to double check, in the credentials you defined for APM to use, did you define the user name as 'domain\user'? If you don't define the domain, this may be part of the reason it's failing to authenticate. Thanks, Jason Henson Loop1 Systems www.Loop1Systems.com

The basic alerts are going to be very templated and limited as far as what you can design into them. Your best bet for getting the results you need will be to leverage the Advanced Alert Manager. I also understand where you are coming from in consolidating all of your alerts to the basic alert manager but with the…

Reddy, What exactly are you trying to do? Are you trying to understand the APM better or are you trying to do some custom manipulation of the data the Orion APM is collecting? SolarWinds doesn't publish a database schema for Orion. There are a few ways you can familiarize yourself with the database design if you are having…

warlock129, Currently there is no netflow gadget for Workspace studio. You can point the netflow data export configuration to your PC with the Toolset installed from your network device and then launch the Netflow Realtime tool from the External Tools list inside the Workspace Studio though. This would enable you to…

cn_net, What is it that you are trying to do? What are you trying to accomplish with an API? Many of the tools in the Engineer's Toolset write data collected to a MS Access database file from which data can be mined out for whatever reporting or collection purpose you are trying to do. Thanks, Jason Henson Loop1 Systems…

Hey Brandon, thank you for the heads up on that. Without getting specific, is there an expectation of a generalized time frame that we can set with our user base for these changes? Thanks, Jason Henson Loop1 Systems www.Loop1Systems.com

Does anybody from SolarWinds have a perspective they can share on this? Are there any plans to improve the experience with the 'List Resources' feature for a node being monitored in Orion NPM? Thanks again, Jason Henson Loop1 Systems www.Loop1Systems.com

Rob, Hey, is there any chance you've got an update on applying the 11.5 RC2 to Orion deployments with WPM installed? -Jason Henson Loop1 Systems: SolarWinds Training and Professional Services * LinkedIN: Loop1 Systems * Facebook: Loop1 Systems * Twitter: @Loop1Systems