Jason.Henson

I'd like to give a shout out to you, Chrystal, for taking from your professional experiences across so many customers that I know you've partnered with and consulted, helping them to achieve their goals and improve their own metrics using skill and insight. You are selfless and a great leader. I raise my glass to you, my…

Excellent write up and use case for how to use the AppStack. Thanks Vinod. Jason Henson Loop1 Systems www.Loop1Systems.com

Patrick, I heard the news this morning. Lawrence will be missed by the entire Loop1 engineering family as well. On behalf of the Loop1 Systems team, we send our condolences to the SolarWinds and Garvin families. I know he'll be missed but I know he'd be proud of the legacy he left behind. Jason

This is very exciting! Do you plan to consolidate the data from SRM into the NPM MS SQL database? -Jason Henson Loop1 Systems: SolarWinds Training and Professional Services * LinkedIN: Loop1 Systems * Facebook: Loop1 Systems * Twitter: @Loop1Systems

Any chance with this tool and some of the new enhancements to SAM that we will start seeing a 64-bit install for the SolarWinds products?

Peter, WPM 2.0.1 admin guide states it only support IE 7,8, and 9. This KB leads us to believe 10 is supported and that 2.1.0 will support IE 11. Can you please confirm? SolarWinds Knowledge Base :: WPM, Windows 8, and IE 11 -Jason Henson Loop1 Systems: SolarWinds Training and Professional Services * LinkedIN: Loop1…

Sol, In the current toolset, you need to go to Start > All Programs > SolarWinds Engineer's Toolset > Utilities and launch 'Launch Toolset Integration Tray Application'. This will install what you need on your machine. Then browse to the Orion website and launch right click on a node and launch a toolset tool. This will…

Any chance you figured out this query?

darkshooter, any resolution to your problem with APM not seeing the client?

Robertcbrowning, That's a very useful macro. Thanks for sharing. Jason Henson Loop1 Systems http://www.Loop1Systems.com/

Brandon and Marie, Thank you for this. Reference SolarWinds Case # 255805 Thank you, Jason Henson Loop1 Systems www.Loop1Systems.com

Do you have IronView and Orion Netflow configured to listen on separate ports? If you completely disable IronView, does it allow you to see the SFLOW counters incrementing. If you don't see activity on the SFLOW counters, it means that Orion doesn't see the data making it to the Orion server or it is not processing it…

Lubo, Thank you so much. This is a great help! Jason

Rob, So if we are scoping the total limitation of the deployment and need to know how to balance the server, is the 1000 elements per minute polling capacity still true for a single Orion NPM server?

Tomas, Would you mind please sharing the options for these configurations and how to get to them? Thank you

Brandon, We were speaking about this in early/mid May. 10.1.3 was released May 31st. Does it include the improvements discussed in this thread? Thanks, Jason Henson Loop1 Systems www.Loop1Systems.com

Can you confirm that the only consequence to upgrading would be that our alerts would not work until the fix comes out or is there potential for corruption if we leave WPM installed and still apply the upgrade? If the WPM installed was not of immediate importance but we left the tables in the database and did the upgrade,…

AK, I removed and added the report resource back into the UI and it still gave me the same issue. I tried another report and the same problem occurred. I checked the path and the report exists. and here's where I specified another report after removing and adding back the resource. We are reproducing this error on our…

Most likely the best option to make sure you have the full set of MIBs is to download and apply the latest MIB db update. You can get to it by logging into your SolarWinds Customer Portal at www.solarwinds.com/.../. Once you are logged in, you'll see "Orion MIB Database" under "Helpful Links" on the left hand side menu. If…

Absolutely. The reports are just files, so if you do a File > Save As, you can save the same report with a different file name and then go make the changes you want to make to the new report. Just be cautious that you are changing the correct file. The file name will be located at the top of the General tab when building…

Brandon, Ron is working with me on this. To confirm, yes, Ron is correct in validating that the changes do apply if you click submit and then manually go back to the Summary view by clicking on it in the toolbar. Thanks, Jason Henson Loop1 Systems www.Loop1Systems.com

CSpringer, I think that should work fine. I've never tested this scenario but if the Hot Standby server sees that the primary polling engine is down on the db in the data center, I would assume it would associate the polling of the network elements just fine. It just wouldn't be an automatic solution because you would have…

disappointed and muz73, I'm running Engineer's Toolset on a Windows 7 Home Premium machine. It's an Asus U50F default build (nothing special) and I use my local administrator rights all the time. I have never had a problem with the install of or operating the Toolset on this machine. One thing to note though, this machine…

Scottd's suggestion was also a very good one. The advanced alerts are checked on a timed interval if the alerts are only minutes apart, it's very possible the duplication is in the alerts themselves. Also, note that there are two alert engines: Advanced and Basic. Both can alert on node reboots. You might double check that…

 The first thing you want to do is verify that Orion sees the SFLOW traffic. First, verify that you configured the flow to export on the same port that Orion is listening and that the 'SolarWinds NetFlow Service' windows service is in a started status. By default, the port that Orion NetFlow module is listening on is 2055.…

Thanks Marie :-) Thanks, Jason Henson Loop1 Systems www.Loop1Systems.com

Mav, Following up, we are getting the groups into the db with the SDK. At this point though, we are consistently receiving the error ... when we try to view the groups management page. The groups do contain contents. The SDK is importing the contents as dynamic queries. We tested with a subset of the groups and it worked…

Andy, Were you able to figure this out? I'm trying to do the same thing: display map only and not show the SolarWinds header for the web UI. Jason

Glenn, Your user should be able to log in and see that report with the Orion creds provided in the Report Scheduler. If you can't, then these are a few options to consider: > Are you able to browse to the Orion web console at all > If not, maybe there's a problem with the IIS configuration or we are browsing with the…

Perfect. Thanks Andy. Jason