This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.
You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

Save and exit

Good afternoon.
Is there an option so that when I click 'Save" or "Save and Email" it will also exit out of the ticket?

Parents
  • No you cannot, usually people will want to see the confirmation message which is shown at the top of the Ticket that the update has been saved or saved and E-mails sent/scheduled.

  • Yes you can - sort of...
    While you press the 'Save' or 'Save & Email' buttons, hold the SHIFT key on your keyboard, and the ticket will save and exit of out the ticket.

    You can also press the 'Save' or 'Save & Email' buttons, hold the ALT key on your keyboard, to automatically create a new ticket after it has been saved.

Reply
  • Yes you can - sort of...
    While you press the 'Save' or 'Save & Email' buttons, hold the SHIFT key on your keyboard, and the ticket will save and exit of out the ticket.

    You can also press the 'Save' or 'Save & Email' buttons, hold the ALT key on your keyboard, to automatically create a new ticket after it has been saved.

Children
No Data