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No "Emailed To" notification at top

We recently upgraded to 12.7.8.  It appears emails are going out when a ticket gets reassigned or "Save and Email" is used but there is no notification that those emails were sent to the specific techs/clients at the top of the screen like it used to do.  The only thing it says is "Ticket was saved".  Anyone else have this issue and is there a fix for it?

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  • Still not working for us and I verified the line for the fix is in our file.  Like if I reassign a ticket, used to see notification saying reassigned to xxx, email sent to xx and xxx (their group manager) as those boxes are checked at bottom already.  Now it just says "Ticket 111 was saved".

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