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No "Emailed To" notification at top

We recently upgraded to 12.7.8.  It appears emails are going out when a ticket gets reassigned or "Save and Email" is used but there is no notification that those emails were sent to the specific techs/clients at the top of the screen like it used to do.  The only thing it says is "Ticket was saved".  Anyone else have this issue and is there a fix for it?

Parents
  • Just wanted to put our hat in the right and say that we recently upgraded to 12.7.8 and applied Hot fix 2 and are experiencing this issue with email notifications not being sent to all of the parties that are checked to receive an email when clicking on "Save & E-Mail"

Reply
  • Just wanted to put our hat in the right and say that we recently upgraded to 12.7.8 and applied Hot fix 2 and are experiencing this issue with email notifications not being sent to all of the parties that are checked to receive an email when clicking on "Save & E-Mail"

Children