WHD 12.8.4 Is out, start your testing!

I have this loaded in a two different test environments and can confirm that at least the character combo crashes, checklist errors and tomcat versions have been addressed.

Report back with your findings!

Top Replies

jholzhey_bu 5 months ago in reply to jholzhey_bu +3

Here is the correct Graph API Permissions for using a single Azure application for both Inbound and Outbound (OAuth):
pabely 6 months ago in reply to JGrant24 +1

As you came form 12.8.3+HF2 you may have missed this in HF3 which would apply to 12.8.4 as well. Resolved issue with JVM argument to allow users to opt out of IP binding enforcement. Note: This fix is…
pabely 6 months ago in reply to JGrant24 +1

I am pleased this worked for you, easy to miss as it is only in the 12.8.3+HF3 release notes and has not made it into the 12.8.4 Admin Guide yet as per other wrapper switches - I have already brought this…

Parents

JGrant24 7 months ago

Are you getting any CSRF errors with 12.8.4? I'm hoping they resolved this issue in this version.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
pabely 7 months ago in reply to JGrant24

Yes mine Lab seems to be clean with those now but plenty of "ERROR w.helpdesk.com.macsdesign.whd.daemon - Error while triggering session in com.macsdesign.whd.daemon.ServletPulseDaemon: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target" still !!
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel

Reply

pabely 7 months ago in reply to JGrant24

Yes mine Lab seems to be clean with those now but plenty of "ERROR w.helpdesk.com.macsdesign.whd.daemon - Error while triggering session in com.macsdesign.whd.daemon.ServletPulseDaemon: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target" still !!
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel

Children

JGrant24 7 months ago in reply to pabely

Hmmm... any system crashes or just errors showing in the logs?
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
pabely 7 months ago in reply to JGrant24

No crashes so far, upgraded about 6 hours ago and been pumping various test scenarios through. Errors just being reported in logs just a frequently as the CSRF errors used to show.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
JGrant24 7 months ago in reply to pabely

Sounds promising! With 12.8.3 HF2(currently) if too many CSRF error happened our system was just hang. Solarwinds don't think that was the issue but that was the only correlation. No CSRF erros no hang lol. The errors would just happen randomly and didn't have this issue with any other version. Welp... Guess I'll give this a shot tonight. Fingers cross everything stay working!
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
JGrant24 6 months ago in reply to JGrant24

Everything seems good from my update last night. However, I'm getting session is not valid within a minute of being logged into the helpdesk. I have to keep logging back in. The logs it's saying IP mismatch. Anybody else having this issue?
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
james.kluza 6 months ago in reply to JGrant24

Are you using a load-balancer and multiple front ends? Connected to a VPN per chance? Have another tab open with WHD active?
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
JGrant24 6 months ago in reply to james.kluza

No load-balancer but I am connected via VPN. No other tabs are open.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
JGrant24 6 months ago in reply to james.kluza

Just got the same error even when I'm not connected to VPN.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
pabely 6 months ago in reply to JGrant24

Are you behind a load balancer/proxy that might dynamically allocate IP addresses?
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
JGrant24 6 months ago in reply to pabely

Yea our site points back to a reverse proxy.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
james.kluza 6 months ago in reply to JGrant24

Sorry I used load balancer and reverse proxy interchangeably. Try going directly to the WHD server and see if you still encounter the session issue.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel