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Web Help Desk (WHD)

Forum Service Desk App

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Replies 5 replies
Subscribers 27 subscribers
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BBSupport22 2 months ago

Every time I open a notification on my iphone 14 and the device is updated, I am greeted with a white screen. The app never loads the ticket. Can I get some support on this?

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0 denzelford 1 month ago
It sounds like you're encountering a bug or issue with your iPhone 14 after an update. Try these steps to resolve it:

Restart your iPhone to refresh the system.

Ensure the app is updated to the latest version in the App Store.

Clear the app's cache or reinstall it.

Check for any pending software updates under Settings > General > Software Update.

If the issue persists, contact Apple Support or the app's customer service for further troubleshooting. Additionally, if you're using an IoT hidden menu app, ensure it's compatible with the latest iOS version.
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0 denzelford 1 month ago
It sounds like you're encountering a bug or issue with your iPhone 14 after an update. Try these steps to resolve it:

Restart your iPhone to refresh the system.

Ensure the app is updated to the latest version in the App Store.

Clear the app's cache or reinstall it.

Check for any pending software updates under Settings > General > Software Update.

If the issue persists, contact Apple Support or the app's customer service for further troubleshooting. Additionally, if you're using an IoT hidden menu app, ensure it's compatible with the latest iOS version.
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