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Forum 12.8.3 HF3 Deployment

12.8.3 HF3 Deployment

james.kluza 1 month ago

Anyone deployed this hot fix yet? Given the success rate of previous iterations, sound off with progress on implementation.

Thanks

James

Top Replies

pabely 1 month ago in reply to james.kluza +2

Reproduced in my Lab system as well
james.kluza 1 month ago in reply to jplurker +2

This also appears to affect the Flagged tickets view as well.
step1_1 1 month ago +2

Question for solarwinds team: Have you ever tried to test your releases before publishing them?

Parents

step1_1 1 month ago

Question for solarwinds team:
Have you ever tried to test your releases before publishing them?
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jhoag_gcsd 29 days ago in reply to step1_1
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jplurker 17 days ago in reply to jhoag_gcsd

Avadhut.Deshpande , do you all have any ETA for the new patch? We would all really like to get this resolved. If not a patch, do you have any temporary fixes you have discovered along the way?
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pabely 16 days ago in reply to jplurker

I created Advanced Ticket Searches that select all Tickets which are not Closed or Cancelled along with Request Types which are part of the Tech Group and save as a search for each Tech Group. The Techs can then recall these via the Query drop-downs.
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jplurker 15 days ago in reply to pabely

Yeah, we have done something similar and it works but we still have a few techs that a re a bit too stubborn to do anything other than look at their "My Tickets" tab. :D Oh well, hopefully we will see the patch soon.
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Avadhut.Deshpande 15 days ago in reply to jplurker

Yes, working on it.
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Avadhut.Deshpande 15 days ago in reply to jplurker

Yes, working on it.
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