I couldn't create a support ticket because the ticket creation page is broken (when submitting ticket the page just spins) so posting here.
We started getting the following exceptions for downloading email files in ticket history after upgrading to 12.8.3:
2024-09-04 08:45:20.982 [https-jsse-nio-443-exec-8] ERROR com.macsdesign.whd.ui.Application - Application.handleException(): com.webobjects.foundation.NSForwardException [java.lang.NoClassDefFoundError] Could not initialize class org.apache.commons.compress.archivers.zip.ZipEncodingHelper:java.lang.NoClassDefFoundError: Could not initialize class org.apache.commons.compress.archivers.zip.ZipEncodingHelper
2024-09-04 08:45:20.983 [https-jsse-nio-443-exec-8] ERROR com.macsdesign.whd.ui.Application - UNHANDLED EXCEPTION:
java.lang.NoClassDefFoundError: Could not initialize class org.apache.commons.compress.archivers.zip.ZipEncodingHelper
I was going to try just restarting whd during off-hours to see if it clears up but has anyone run into this?
