After Web Help Desk Hot Fix - the Save and Cancel buttons are missing

Same issue here. I've opened a support case #01739022 for this. 

We have seen this as well, have you tried clearing the browser cache?

Same and after troubleshooting with server templates and some other actions with support, we rolled back from the hotfix and got things working

We've got the same here. Clearing cache had no effect. Opened a support case with SolarWinds.

Same issue occurred for us. Had to roll back the hotfix and opened a ticket with SolarWinds. 

Same issue here

Assuming this is occurring on the client portal, I can confirm this issue as well.  There do not appear to be any useful logs in debug mode or via the developer console, but definitely something is broken in the HF.  

Interestingly enough, this only seems to impact client only accounts as a linked client with a tech account the new ticket form works as expected (and what I tested for validation of the install....)

This is the same behavior we're seeing here. We've communicated to users that hitting "enter" on the keyboard will still submit the ticket, so that is how we're working around it for now.

Interesting, might explain why it worked for me Ok as a Client, I am linked to tech admin!!

Do you know if using a CTRL S works as good as save? Some of our Power users use this....