I am getting complaints from clients that WebHelpdesk is randomly sending duplicate emails.
Looking at the data (querying the DB via pgAdmin4)
select * from email_history_entry order by date_sent desc
Shows one entry for today
"2024-06-28 17:17:52.687+12"
select * from history_entry order by entry_date desc
Shows 2 entries for one email sent
"2024-07-01 10:49:55.003+12"
"2024-07-01 10:49:52.816+12"
There was only a single click on the "save & email" button (made by myself)
It doesn't happen all the time - seems random. Is anyone else seeing this behavior?
Running version 12.8.2 Lite
Regards,
Ralph
P.S. I see this was raised previously 3+ years ago but was unanswered.
