Link Approver roles to AD manager in Web helpdesk - Forum - Web Help Desk (WHD)

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Web Help Desk (WHD)

Forum Link Approver roles to AD manager in Web helpdesk

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Replies 2 replies
Subscribers 26 subscribers
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GanderSM 9 months ago

Rather than having location or department approvers I'd like to be able to set the requester's manager (from AD) to be set. Is that possible?

Thanks

Top Replies

typhoon87 9 months ago +1

Manager is not an AD field that can be pulled in. There is an existiing Feature Request you can try to upvote on that (+) Ability to pull in Active Directory "Manager" field for use in Approval Process…

0 typhoon87 9 months ago

Manager is not an AD field that can be pulled in. There is an existiing Feature Request you can try to upvote on that (+) Ability to pull in Active Directory "Manager" field for use in Approval Process - Feature Requests - Web Help Desk (WHD) - THWACK (solarwinds.com)
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0 GanderSM 8 months ago in reply to typhoon87

Thanks for that. Upvoted.
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