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Web Help Desk (WHD)

Newsroom Announcing the release of Web Help Desk 12.7.12 Hot Fix 1

Announcing the release of Web Help Desk 12.7.12 Hot Fix 1

Avadhut.Deshpande over 1 year ago Less than one minute read time

We’re happy to announce the general availability of SolarWinds® Web Help Desk 12.7.12 Hot Fix 1.

See here https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-12-Hotfix-1-Release-Notes

Top Comments

raleighpirate over 1 year ago

Thank you for the feedback below.
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james.kluza over 1 year ago in reply to james.kluza

Apparently there is a new assumed requirement that Assigned Tech cannot be blank in this hotfix. This is being tracked with Support and hopefully gets some quick traction from development.
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james.kluza over 1 year ago

Do not deploy this hotfix if changing the request type is part of your work flow. It will not save the change and will kill your session much like the previous scheduling issue (and any other issue that is captured as an unhandled exception in the logs).
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