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IP SLA Operation stops working after an upgrade and after a short period of time

john.phillips331250

I recently upgraded to 2024.2. After the upgrade our devices in IP SLA UDP Jitter no longer worked. I would click the link and it would basically time out. It goes to a page and tells "Unexpected Website Error". I rebuilt the web site per tech support, but it did not fix the issue. I had to remove the devices and add them back. After about 24 hours the issue is back. I'm waiting for support to get back to me, again. Anyone experience the same?

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    Looks like you've got yourself a DB error, needs a fix to the DB (though you usually get these through installations and config wizards)
    There was a bug in 2024.1 or so around DB maintenance for IPSLA, but didnt take down the feature like that.

    Support will probably send you a fix script given a bit of time. Sounds like it needs reindexing maybe.

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  • 0

    Looks like you've got yourself a DB error, needs a fix to the DB (though you usually get these through installations and config wizards)
    There was a bug in 2024.1 or so around DB maintenance for IPSLA, but didnt take down the feature like that.

    Support will probably send you a fix script given a bit of time. Sounds like it needs reindexing maybe.

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