• State Not Answered
  • Locked Locked
  • Replies 2 replies
  • Subscribers 26 subscribers
  • Views 1321 views
  • Users 0 members are here
Options
Related
This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.
You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

HCO VMAN License Issue when using ICMP only

Dylan_IntrepidSolutionsAU

Hi Everyone,

We have a deployment using HCO advanced with around 300/500 node licenses plus another 600 ICMP only which are showing to not be consuming licenses in the platform however, when we try to add VMAN nodes we get an error stating we don't have any available node license. 

I suspect this is a bug of sorts.

  • 0

    Hello, you are right. This is an issue within our product. A bug has already been created for this, but I cannot guarantee when it will be fixed. We are sorry for this misbehaving. As a temporary workaround, you can try to increase the license to add VMAN nodes and then revert.

  • 0

    If you open a ticket with support they will validate this is the same known issue and there may be a workaround available we can supply in conjunction with the support ticket.

SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 195,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.

SolarWinds Customer Success Center Certification SolarWinds Lab Link Accounts
About THWACK Blogs Federal & Government Edit Settings Free Tools & Trials
Legal Documents Terms of Use Privacy California Privacy Rights Security Information
©2021 SolarWinds Worldwide, LLC. All Rights Reserved.