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Feature Requests Deployment Health showed an issue with TLS, but the help pane was incorrect

Open for Voting

over 1 year ago

Deployment Health showed an issue with TLS, but the help pane was incorrect

Building a new SolarWinds Platform on VMWare, Windows Server 2019 running SolarWinds Platform 2023.2.1

Under My Deployment > Deployment Health showed an issue with TLS 1.0 & TLS 1.1

The help pane in Deployment Health said to add two registry keys to each with Server Set Enabled & Client Set Enabled. This did not work.

The KB article: How to disable TLS 1.0 or 1.1 in the registry or using IIS Crypto in Orion Servers (solarwinds.com) says to create a subkey of Server for each & this worked fine.

The help pane in Deployment Health needs to be updated with the above guidelines.

What the Help Dialog Should Say

Check if TLS 1.0 or 1.1 is Disabled

What the Help Dialog Should Say
Check if TLS 1.0 or 1.1 is Disabled
What went wrong TLS 1.0 or TLS 1.1 is enabled. For security issues these protocols should be disabled. What you can do Disable TLS 1.0 and 1.1 via the Registry Use the Windows Registry Editor to navigate to the following keys: `HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Server` `HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Server` Note: You may need to create the `TLS 1.0`, `TLS 1.1`, and `Server` registry keys. Create a new DWORD (32-bit) Value in each called `DisabledByDefault` Create a new DWORD (32-bit) Value in each called `Enabled` Set the value of `DisabledByDefault` to `1` Set the value of `Enabled` to `0` Restart the computer. Related KB articles SF19333

What went wrong

TLS 1.0 or TLS 1.1 is enabled. For security issues these protocols should be disabled.

What you can do

Disable TLS 1.0 and 1.1 via the Registry

Use the Windows Registry Editor to navigate to the following keys:
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Server
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Server
- Note: You may need to create the TLS 1.0, TLS 1.1, and Server registry keys.
Create a new DWORD (32-bit) Value in each called DisabledByDefault
Create a new DWORD (32-bit) Value in each called Enabled
Set the value of DisabledByDefault to 1
Set the value of Enabled to 0
Restart the computer.

Related KB articles

SF19333

robertcbrowning

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