hi all, please hep with advice. I need to setup a rest api integration with 4me ITSM application, hoping that someone as done this before? Please advise, how and where to start.
thank you
What are you looking to export from the SolarWinds Platform to 4me?
Is there documentation available for the 4me API (webhooks or other) calls?
@KMSigma So I am planning to export node inventory data to 4me to form a asset cmdb, as well as , send alerts to 4me to trigger incident workflows. I found the below link for the 4me rest api integrations, looks to be webhooks or web calls.
thank you for your help.
Big ask here for a forum postRAJPAD
Start with the authentication pages to generate a proper token
For tickets you want to GET a ticket to start a template, then trim the fat and add a sample payload to test a POST https://developer.4me.com/v1/requests/ Put the body in a alert "...http request..." action and add some solarwinds variables
For CMDB stuff you can use an API connection but starting with a batch is probably easier. Make a report/SWQL call to select your devices. (Select X From Orion.Nodes + Select X from Orion.Vim...), export to CSV, then you can use this link for uploading it into 4me https://developer.4me.com/v1/import/cis/
KMSigma.SWI we getting Headers as a field in the http request action at some point?
I don't see a feature request in Alert Actions / HTTP(S) Post :: Add Headers in either Feature Requests - Hybrid Cloud Observability or Feature Requests - The Orion Platform.
That said, I'd vote for it. Beats encoding that stuff by hand.
I don't see a feature request in Alert Actions / HTTP(S) Post :: Add Headers in either Feature Requests - Hybrid Cloud Observability or Feature Requests - The Orion Platform.
That said, I'd vote for it. Beats encoding that stuff by hand.
KMSigma.SWI I am using the get/post to web server in alert actions, however the is only allowance for one header when using token auth. 4me requires 2 headers, one for token and the other for account. now I'm stuck with having to create scripts for each alert type, and I have many. Any advice please?
Hi Adam, do you know if SW can use curl script ?
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