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Storage Resource Monitor (SRM)

Forum HPE 3PAR A670

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HPE 3PAR A670

dragoon231 over 2 years ago

Hello,

I recently added these storage array's into Orion's SRM and I'm receiving a message from all of them saying Degraded. This is from the Home page of SRM and I highlight an object with an exclaimation mark.

This is on all 6 arrays that have recently been setup. My engineer reviewed from that side and sees no issue that could be causing this. Is this a bug? or where is "vendor status code" pulling from on the object?

Thank you in advance for responses

0 jvb over 2 years ago

That is a known issue in the SMI-S provider on those 3Par arrays. The value comes from "TPD_StorageSystem:OperationalStatus" and it always returns "3" which according to the 3Par docs is "Degraded".
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