This seem be similar to a previous question I asked about the desktop health score vs. the portal health score, but it's really only about the portal behavior.
The SQL Sentry Portal Health documentation says in the Overview
The Health Score (shown above) is calculated by incorporating open alerts and their associated severity. It uses a 24-hour window in the calculation
If this is true, then I would expect the current score to change as alerts are marked Closed. This does not appear to be the case. For example, I have an instance with 3 open Medium alerts. The calculated score for this instance is 49. Using the numbers in the above document, I only have 18 "points" for alerts, so I would expect the score to be closer to 80. I have another instance with zero open alerts and zero Global alerts, and it's showing a score of zero.
Is the documentation correct, is the calculation buggy, or am I completely misunderstanding the documentation?
