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SQL Sentry

Forum How to change value for defaultInternalShutdownTimeoutSeconds

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Replies 3 replies
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How to change value for defaultInternalShutdownTimeoutSeconds

James123456 5 months ago

Does anyone know how to increase the value for the parameter named defaultInternalShutdownTimeoutSeconds?

We noticed the following in the monitoringservice log file:

2024-11-11 15:06:21,495 [163] ERROR SentryOne.App.MonitoringService.SqlSentryServer [(null)] - Stop management engine didn't finish shutdown in 45 seconds. defaultInternalShutdownTimeoutSeconds can be increased.

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0 kekline 1 month ago

Hi James, can you please provide a bit more detail about the situation? Did this error cause an actual issue?
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0 James123456 1 month ago in reply to kekline

Hi kekline, we had an issue where our monitoring server didn't have enough RAM and it stopped collecting data and didn't give us any indication that it was lacking resources (no email notification). When checking the logs for why it stopped, we found that message and we were looking to adjust it to see if that could help the monitoring server. In the end, support advised us we needed more memory and we haven't looked back at the this error again.
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0 James123456 1 month ago in reply to kekline

Hi kekline, we had an issue where our monitoring server didn't have enough RAM and it stopped collecting data and didn't give us any indication that it was lacking resources (no email notification). When checking the logs for why it stopped, we found that message and we were looking to adjust it to see if that could help the monitoring server. In the end, support advised us we needed more memory and we haven't looked back at the this error again.
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