The Ops team recently upgraded to SQL Sentry 2023 from a much older version which used SQL Trace by default.
1. It doesn't seem like simply upgrading to SQL Sentry is making use of Extended Events (XE). We don't see any XE sessions (see image) and we still see old SQL Trace running.
2. He updated the database entry per the docs and restarted the service. Still no XE sessions.
Any ideas? Does he need to modify a config file? Does he need to remove and re-add the target server?