Open for Voting

Add Timezone availability for Users

For some teams, adding a more customized availability toggle for users would be helpful, especially if there's a way to set timezone availability. Currently, there's a toggle switch that toggles when you're available or not available. This will determine whether or not you will be round robin'd a ticket. However, if users could set a timezone that their office hours are (9-5PM Eastern Standard Time for example), they'll only be round robin'd tickets during those hours.