Can you change a Work Request to another Service Catalog item?

Question

A user has created a work request without knowing there was a service catalog item created for printer access. 
 How would we convert there work request to a different catalog item?

joeybrown · Answer

Hi JackTotey , currently there is not a way to convert from one service request to another service request but the ask has been coming up as of late. The ask makes total sense! I looked in the feature requests and found this, Service Request to Service Request , which is looking for the same functionality. I recommend upvoting for that feature so we can track the want from our customers. 
 - Joey Brown 
 Senior Product Manager - SWSD