Hi ITSM, this seems more like a feature request which would go into our feature request area. Either way, you'll be glad to hear that we are working on this now. Our goal is to allow automations to auto attach/replace runbooks on incidents so you can have the runbook waiting for the agent when they go to work the incident.
Hi ITSM, this seems more like a feature request which would go into our feature request area. Either way, you'll be glad to hear that we are working on this now. Our goal is to allow automations to auto attach/replace runbooks on incidents so you can have the runbook waiting for the agent when they go to work the incident.
