I am trying to setup permissions for all Requesters in our organization to submit Change Requests via an approved template we have created. For my Admins, and service agents users they are able to access the Change just fine. Requester however are receiving an Error 401 Access Denied.
I have the following permissions set currently.
Permission | Update | Changes | ||
Permission | Read | Changes | ||
Permission | Manage | Changes | ||
Permission | Update | Changes | ||
Permission | Read | Changes | ||
Permission | Read | Users | ||
Permission | Read | Users | ||
Permission | Read | Users | ||
Permission | Read | Incidents | ||
Permission | Read | Incidents | ||
Permission | Read | Incidents | ||
Permission | Create | Incidents | ||
Permission | Update | Incidents | ||
Permission | Read | Solutions | ||
Permission | Read | Service Catalog |
Any assistance would be greatly appreciated.