Using Change Categories & Sub Categories in Change Management

Question

Hi, Everyone, 
 I am new to the SWSD. I am setting up change management first for our college, and I went through and set up a bunch of these under Setup -> Service Desk -> Categories -> Changes. However as I started building the Change catalog I noticed that the Category / Subcategory fields are not included in building the Change catalog items or in the Ad Hoc change form. They also do not appear in an active change ticket. I'm sure I must be missing something... how can I incorporate the Category and Subcategory fields in my Change catalog items and in the Ad Hoc change item? 
 Thanks!

davearre · Answer

Hi, All, Our Solarwinds sales rep found the option to toggle categories in changes on... here is the solution: 
 If you flip this setting on in Setup > Global Settings > Service Portal > Allow to request selected change catalog items from the Portal, and to have Change Categories, you should see the category appear in the change section.