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SolarWinds Service Desk (SWSD)

Forum Changing the Time Zone for my Organization?

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Changing the Time Zone for my Organization?

chrispacifico 11 months ago

I am an Administrator of the organization, however, the time zone is greyed out and I cannot change it. It is currently set incorrectly. Any help would be greatly appreciated.

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SPSDude 11 months ago +1

Howdy chrispacifico , Is this what you're referring to? Can you share a screenshot of what you see? Try to capture the same area that I did, including the SolarWinds logo in the top left. Along…

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0 chrispacifico 11 months ago

It seems that even though I have admin rights, I do not have organizational rights. The person that set this up is no longer with the company so nobody here has organizations rights so nobody can change this setting...I have no idea how to fix that.
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0 errorqueen 11 months ago in reply to chrispacifico

You may need to submit a ticket so you or whomever needs it can get the organizational rights. But if you don't have any restrictions and you are set to "Manage - All" for permissions, and your role is administrator, I am not sure what other setting would need to be changed.
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0 errorqueen 11 months ago in reply to chrispacifico

You may need to submit a ticket so you or whomever needs it can get the organizational rights. But if you don't have any restrictions and you are set to "Manage - All" for permissions, and your role is administrator, I am not sure what other setting would need to be changed.
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