Is it possible to change the default view in Service Statistics? - Forum - SolarWinds Service Desk (SWSD)

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SolarWinds Service Desk (SWSD)

Forum Is it possible to change the default view in Service Statistics?

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Replies 1 reply
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trstinson 7 months ago

Is it possible to change the default view settings Service Statistics in SWSD to reflect Time Passed Since Creation (Business Hours) instead of the elapsed time? Business Hours is more the focal point due to SLAs.

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0 joeybrown 7 months ago

Hi trstinson , right now it is not possible to set one as the default but this is a great use case/feature request. I would recommend adding it to the feature request section of THWACK, SWSD Feature Requests
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0 joeybrown 7 months ago

Hi trstinson , right now it is not possible to set one as the default but this is a great use case/feature request. I would recommend adding it to the feature request section of THWACK, SWSD Feature Requests
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