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SolarWinds Service Desk (SWSD)

Forum Merge incidents together

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Replies 2 replies
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Merge incidents together

vze29tgr over 1 year ago

Can someone explain to me how to merge incidents together in SWSD? It was very easy in Webhelpdesk but haven't been able to locate how to do it yet in SWSD.

Thank you

Top Replies

chazzy_chazz over 1 year ago +1 suggested

Hi vze29tgr this option is available under incident's action tab, refer below image.

0 chazzy_chazz over 1 year ago

Hi vze29tgr this option is available under incident's action tab, refer below image.
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0 vze29tgr over 1 year ago in reply to chazzy_chazz

Thank you very kindly
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